Terms & Conditions

General terms

These Terms and Conditions govern the relationship between BIOMALL BG EOOD (hereinafter e-biomag.com) on the one hand and users of electronic (internet) pages and services located on the domain e-biomag.com (hereinafter referred to as the " By clicking on any site, link or button located on the pages of e-biomag.com (except for the link to the "Terms of Service"), the user agrees to fully accept and accept undertakes to abide by these "Terms and Conditions".

BIOMALL BG Ltd. is a company registered under the Commercial Law of the Republic of Bulgaria, with headquarters and address of management: Plovdiv, 3 Zahari Zograf Str., UIC 205588709, VAT BG205588709, MOL: Petko Gruev

Address for correspondence: Plovdiv, 3 Zahari Zograf Str .;

Phone: 0877050964

E-mail: office@e-biomag.com

Website: www.e-biomag.com

REGISTRATION

In order to get the right to make valid requests to buy the goods offered in e-biomag.com, you do not have to register first. You can shop with the same security without signing up.

In both cases you must enter the address to be used for delivery, your name and surname, e-mail, telephone (s) to contact. You also need to select a password. Once you have successfully registered, with each individual order, you have the ability to correct your contact phone and shipping address, as well as contact your representative to accept the order. By ticking the box "I agree with the General Terms and Conditions" "the customer makes an electronic statement within the meaning of the Electronic Document and Electronic Signature Act, declaring that he is familiar with and accepts these General Terms and Conditions.

DATA CONFIDENTIALITY

The personal data that e-biomag.com receives upon registration will only be used for customer service - accepting and executing orders, providing information in the form of a newsletter, and contacting users in the event of problems arising from the order. e-biomag.com warrants that the data in question will not be provided in any form by third parties or used for purposes other than those described above. Users subscribed to our newsletter may terminate their subscription at any time.

The user account of a specific user can be deleted from the e-biomag.com database, along with the data attached to it, at any time, if desired by the user.

ORDER

Orders are accepted by the site 24 hours a day, incl. on weekends and days of public holidays. When finalizing your order, you have the opportunity to see the products you buy and their prices, your names, e-mail, telephone, address, delivery method and payment method. Once the order has been finalized, you will receive confirmation with the same information. For each stage of order processing (availability confirmation, dispatching, etc.), you will be notified by an email or phone operator. The state of the current as well as the previous orders can be tracked by your account.

PRICE OF THE ORDER

The final cost of the order is calculated as a sum of the prices of the ordered products. All prices are VAT included and are not subject to change from the time of order until the time of payment. A delivery price is added to the purchase price.

PROBLEMS IN THE PERFORMANCE OF THE ORDER

Your order may be obstructed for one of the following reasons:

One or all of the goods ordered are not available; in this case, we will contact you as soon as possible. 
The user has indicated a wrong or incomplete delivery address. 
No contact phone contact. 
In the event of shipping problems arising from our fault, any additional costs are at our expense. In all other cases, subsequent shipment will be at your expense.

WAYS OF PAYMENT

Payment on delivery (cash on delivery): upon receipt of the goods you pay the amount due to the courier. 
Payment via ePay: (Only for registered users of ePay.bg) the customer prepays the amount on his order via his ePay.bg account. If the order can not be executed, the money is refunded to the client again by ePay.bg. 
Payment via EasyPay: Prepayment of the order amount in any EasyPay office in Bulgaria. If the order can not be executed, the order is refunded to the customer in a way chosen by him: bank transfer, postal money order, EasyPay.

REFUSAL OF ORDER

The consumer has the right to withdraw from the contract for the purchase of goods within 14 working days of receipt of his briefcase. For this purpose, the product must be in its original packaging, without traces of use and without disturbing trade appearance, in accordance with the provisions of Art. 50 of the CPA.

The payer should declare his / her willingness to abandon the purchase:

- via the claim form at https://e-biomag.com/otkaz-ot-poruchka

- by submitting their "Purchase Cancellation Form" provided by e-mail or correspondence address;

- by phone by requesting a stamping number of your claim.

The consumer shall return the purchased goods to the address of Plovdiv, 67 Sredetz Str., Biomol, within 14 days after he / she has declared his / her wish to cancel his / her order and to pay all delivery costs.

DISPUTES AND COMPLAINTS

In the event of unsettled issues, the client is entitled to address the controversial questions to our associate at the address given for correspondence.

PRODUCT GUARANTEE

All goods offered at e-biomag.com are provided by official agents and importers. All goods subject to warranty service are accompanied by the necessary documents with information on the terms, conditions and place of the warranty service.

Art. 112. (1) In the event of non-compliance of the consumer goods with the contract of sale, the consumer shall have the right to make a claim by requiring the seller to bring the goods in conformity with the contract of sale. In this case, the consumer may choose between repairing the goods or replacing them with a new one, unless this is impossible or the remedy chosen by him is disproportionate to the other.

(2) It is considered that a remedy for the consumer is disproportionate if its use imposes costs on the seller which are unreasonable in comparison with the other means of compensation, taking into account:

1. the value of the consumer goods if there was no lack of discrepancy;

2. the significance of the non-compliance;

3. the ability to offer the consumer another form of compensation that is not associated with significant inconvenience to the consumer.

Art. 113. (1) (New, SG No. 18/2011) Where the consumer goods do not conform to the contract of sale, the seller shall be obliged to bring it in accordance with the contract of sale.

(2) (Previous paragraph 1 - SG 18/11) The bringing of consumer goods in compliance with the contract of sale shall be made within one month from the submission of the claim by the consumer.

(3) (Renumbered from Paragraph 2, amended, SG No. 18/2011) After the expiration of the term under par. 2 the consumer has the right to cancel the contract and to be reimbursed the amount paid or to demand reduction of the price of the consumer goods according to art. 114.

(4) (Previous paragraph 3 - SG 18/11) The bringing of consumer goods in accordance with the contract of sale shall be free of charge for the consumer. He does not owe any costs for shipping the consumer goods or materials and labor related to the repair, and should not suffer any significant inconvenience.

(5) (Previous paragraph 4 - SG 18/11) The consumer may also claim compensation for the damages suffered as a result of the non-compliance.

Art. 114. (1) In case of non-compliance of the consumer goods with the contract of sale and when the consumer is not satisfied with the resolution of the claim under Art. 113, he has the choice between one of the following options:

1. cancellation of the contract and reimbursement of the amount paid by him / her;

2. reduce the price.

(2) The consumer can not claim reimbursement of the amount paid or of lowering the price of the goods when the trader agrees to replace the consumer goods with a new one or to repair the goods within one month of the consumer's claim.

(3) (New, SG No. 61/1914, in force from 25.07.2014) The trader shall be obliged to grant a request for termination of the contract and to refund the amount paid by the consumer when after he has satisfied three complaints of the consumer by performing repair of the same good, within the term of the guarantee under Art. 115, there is a subsequent occurrence of non-conformity of the goods with the contract of sale.

(4) (Previous paragraph 3 - SG No. 61/1914, in force from 25.07.2014) The consumer can not claim termination of the contract if the non-compliance of the consumer goods with the contract is insignificant.

Art. 115. (1) The consumer may exercise his right under this section within two years from the delivery of the consumer goods.

(2) The term under para. 1 stops running through the time required to repair or replace the consumer product or to reach an agreement between the seller and the consumer to resolve the dispute.

(3) The exercise of the right of the consumer under para. 1 is not bound by any other term for bringing an action other than the term under para. 1.

Security policy

Privacy policy of individuals, users of e-biomag.com

This document contains the Privacy Policy of Individuals ("Policy") and is an integral part of the Terms and Conditions. Unpleasant, but in case you do not agree with the Terms and Conditions, there is no possibility to use the e-biomag.com siteand conclude contracts with MAsens EOOD. Upon change in the Policy, the changes will be posted here. 
Date of update: May 24, 2018

Privacy Policy for Individuals

Of particular importance to MAINS is your privacy. In this regard, this Security Policy is intended to disclose what personal data we collect for you through our joint relationships and how we use this data.

For the purpose of concluding and executing the contract for distance selling and delivery of the ordered goods through the site e-biomag.com ("Site"), "MAISENS" EOOD ("We"), UIC: 202012996 with headquarters and management address: Plovdiv, 1 John Kukusel Str., Processes data of individuals ("Data subjects" / "You" / "You"), in accordance with this Policy.

MAYANCE Ltd. is a data controller with respect to the information gathered when reviewing the Site and purchasing the products we offer. In respect of the processing of personal data, MASSEY Ltd. complies with all the applicable legal acts on the protection of personal data, including but not limited to Regulation (EC) 2016/679 ("the Regulation") and the Personal Data Protection Act, because for us the security of the personal data of our employees, customers, partners and users of e-biomag.com is of paramount importance.

According to the Regulation, personal data is any information that relates to you and through which you can be identified or have already been identified.

Processing of personal data ("Processing") is any action or set of actions that can be performed on personal data by automatic or other means.

Administrator is a natural or legal person, public body, agency or other entity which, alone or jointly with others, defines the purposes and means of processing personal data; where the objectives and means of such processing are determined by Union law or the law of a Member State, the administrator or the specific criteria for determining it may be established in Union law or in the law of a Member State.

I. Categories of entities whose personal data We process:

In relation to the provision of the Site Services and the conclusion and execution of contracts, we process information on the following Data Entities:

• Individuals, users of the Site without registration.
• Individuals, users of the Site with registration.
• natural persons who have made inquiries (including by calling), requests, signals or other correspondence to MYSSENS EOOD.
• (including by call), requests, signals or other correspondence addressed to MAYSSENS EOOD.
• Individuals with whom We conclude contracts - our employees, clients, partners, etc.

II. Personal data we process:

It is not possible to provide the Services on the Site and to conclude and execute a contract with you if you do not provide us with any information. In this regard, we require certain information from you. You decide whether and how to use the Services provided through the Site. The forms through which personal data are entered clearly indicate the mandatory or voluntary nature of data provision. The data, which must be filled in, are such that it is impossible to conclude and execute the respective contract. These are quite simple things like:

• three names,
• mailing address,
• e-mail address,
• telephone,
• fax,
• address,
• ZIP code.

With regard to our employees, we also collect additional information, including personal ID card, personal ID number, personal mobile phone, bank information, health data, in order to fulfill the employment contracts concluded with them.

Next, in order to respond to queries, requests and complaints made in communication to MAsence EOOD received through electronic forms on the Site through calls to the MAINS telephone exchange through regular or electronic mail, We store and process this information as well as the result of such processing.

Our e-biomag.com site enables you to subscribe and receive your new or current product notifications at your email address, promotions. You need to provide an email address to which you want to receive the subscription. The subscription can be terminated at any time through the functionality created for that purpose in your account or by making a request using our contact form.

The functionality provided in the Site is not intended for the storage and processing of special categories of data within the meaning of Art. 9 and Art. 10 of the General Data Protection Regulation.

MAYANCE Ltd. may also process other data relating to you in cases where you voluntarily provide such data by filling in the relevant electronic form on the Site, giving and consent or adding preferences, settings, etc.

In addition, We collect information from your computer, phone, tablet, or other device you use to visit the Site. This information may include the IP address, the browser you use, and your language, date, and time settings. There are also situations in which we receive information from other partners or automatically collect other information.

The site uses logs for the following purposes:

• To ensure the reliable functioning of the Services and to identify technical problems.

• To ensure the security of the Services and detect malicious actions.

• To develop and improve the Services on the Site.

• To measure Site attendance.

It is also possible to use server logos, Web Application Firewalls, and more. devices falling under this category. These logs are required to detect technical problems, detect malicious actions, and more. of the above objectives. Logs can contain the following information: date and time, IP address, URL, browser and device information. In addition, some devices are able to use cookie-based security technology.

III. For what purposes do we process your personal data:

In general, we process your personal data in order to provide the Services listed in the Site, including the conclusion and performance of the distance and delivery contract for the ordered goods through the e-biomag.com site. We also use your personal information to contact you and, if you wish, to inform you about our latest offers and special offers, as well as other products and services that we believe will be in your interest.

MAINS EOOD processes the information described above for the purposes set forth in this Policy which may be related to:

• signing contracts between you and MAYSSEN EOOD.
• performance of the contracts you have entered into, including processing your order, and note that we may retain your data for a reasonable period of time after you have completed the transaction to fulfill all contractual obligations such as refunds, guarantees, and so on. , and to fulfill all legal obligations to store transaction data.
• provision of services on the Site.
• protection and enforcement of the legitimate interests of other users of the Site, third parties and MAYSSENS EOOD.
• fulfillment of legal obligations of MAYSSENS EOOD.
• informing you about our new offers and special offers for which you want to send us information by e-mail, mail, mobile phone and / or other digital media, including through social media platforms.
• your registration on the website, in which case we will use your personal information and to maintain and update your account.
• administering all lotteries, competitions, competitions conducted by MAYSENS EOOD.
• administering the website.
• analyzing and improving the use of our website.
• measuring and analyzing our advertising.
• keeping our website and network safe and secure.
• process payments and prevent fraudulent transactions, and we may pass on your data to a third party to perform these functions.

Our legitimate interest in the processing of your personal data arises from the need to ensure the protection and protection of the legitimate interests of MAYSSENS EOOD and / or third parties, which is related to:

• ensuring the proper use of the Site by you and other users, resolving disputes, identifying and preventing malicious actions.
• discovering and resolving technical problems or problems with the functionality, development and improvement of the Site's purpose.
• Communicating with you, including electronically on important issues related to the Services provided on the Site and / or the performance of the concluded contracts.
• receiving and processing received queries, requests, complaints and other correspondence;
• implementation and protection of the rights and legitimate interests of MAISENSE EOOD, including through legal proceedings, and to assist in the realization and protection of the rights and legitimate interests of the other users of the site and / or affected third parties.

For these purposes, it may be necessary to process part or all of the above categories.

Our legal obligations include the fulfillment of statutory obligations to preserve or provide information upon the receipt of an appropriate order by competent state or judicial authorities, while allowing the exercise of control powers by the competent state authorities in fulfillment of obligations under the General Regulation regarding the protection of data relating to your notification of different circumstances relating to your rights, the Services provided or the protection of your data, and p. similar. For these purposes, it may be necessary to process part or all of the above categories.

Your data may be processed based on your explicit consent , the processing in this case being specific and in the extent and scope provided in the respective consent.

We process anonymized data for static purposes, this means for analyzes where the results are only generalizing and therefore the data is anonymous - for example, to present a movement to large groups of people. Identifying a specific person from this information is impossible.

IV. How long do we store your personal data?

When storing data, we apply the general principle of storing data in a minimum volume and for no longer than is necessary to provide the Service / performance of the contracts / other, ensuring their security and reliability and the requirements of the law.

In the event of a legal dispute or proceedings requiring retention of data and / or a request from a competent public authority, data may be retained for longer than the specified time limits until the final settlement of the dispute or proceeding in all cases. These deadlines may be changed if a different requirement to keep information under the current legislation is established.

V. Do we share your personal data with third parties?

MAYANCE Ltd does not provide your personal data to third parties in any other way except in the cases described in this Policy and the cases provided by law. In order to provide the best terms of the contracts with our partners, We provide your personal data to:

• our employees and professional advisors using special software that provides controlled access to your data.
• forwarders, suppliers, business partners, in connection with the provision of the Services on the site and with the execution of the contracts concluded with you.
• competent state or judicial authority if so requested in an appropriate manner.
• persons for whom we have your explicit consent to provide your personal data.
• third parties with a view to protecting the rights and legitimate interests of MAYSSENS EOOD and / or other users of the Site
• our third-party advertisers
• search engine providers and web analytics

When working with the above categories of persons to whom we provide your personal information, we require that they comply strictly with our instructions, in accordance with this Policy and accepted internal rules.

In case of a merger, acquisition or sale of assets affecting the processing of personal data, you will be notified in advance.

You should keep in mind that if we ask the police or other regulatory or state authority to investigate alleged illegal activities, provide your personal information or other information we receive for you, we have the right to do so.

Our website also contains links to and from a third party website - Facebook, Instagram, Youtube. If you follow a link to this website, keep in mind that it has its own privacy policy and that we assume no responsibility for these policies. Please check this policy before submitting information to this website.

VI. Your rights with regard to personal data

Under the General Data Protection Regulation, you have the following rights that you can exercise by sending an e-mail with an attached application to that effect via the contact form .

• Right to information.

This Policy is intended to inform you in detail about the processing of your personal data in connection with the processing of your personal data.

• Right of access.

You have the right to receive confirmation that your personal data is being processed, accessed, and information about how it is processed and your rights in relation to it. You can refer to your existing personal data and apply for their deletion .

• Right of rectification.

You have the right to correct and supplement your personal data if it is incomplete or inaccurate.

• Right to wipe (right to be forgotten).

You have the right to ask for data to be erased unless there is a material basis and / or legal obligation to process it.

• Closing registration.

If you wish, you have the option to cancel your registration at any time by submitting a request to that effect via the contact form.

After the account is closed, all the data, part of it, is deleted. In connection with our duties, responsibilities and legal requirements, your personal data is stored in order to resolve possible disputes that have arisen or become known after your registration has been closed. The term for keeping your personal information is defined in the "How long do we store your information?" Section.

• Right of limitation in relation to data processing.

The General Data Protection Regulation provides for the possibility to restrict the processing of your personal data if there are grounds for doing so.

• Right to notify third parties.

If applicable, you have the right to ask the Administrator of your personal data to notify third parties when he has provided your data with respect to correcting, deleting or limiting the processing of your personal data.

• Right to data portability.

You have the right to obtain the personal data that concern you and which you have provided in a structured, widely used and machine readable format and has the right to transfer this data to another Administrator without obstruction on our part if the processing is based on consent or contractual obligation or processing is done in an automated manner. The site provides functionality that allows you to export the information you want.

Important: The responsibility for storing data exported from the Site, as well as for all the consequences of providing them to other administrators, is entirely yours.

• The right not to be the subject of a decision based solely on automated processing involving profiling that produces legal consequences for you or in a similar way affects you to a significant extent unless the applicable grounds for data protection provided by the applicable data protection legislation this is provided with appropriate safeguards to protect your rights, freedoms and legitimate interests.

When providing the Services, no technology falling within this category is used in the Site.

• Right of withdrawal.

You have the right, at any time, to withdraw your consent that you have given in connection with the processing of personal data on the grounds of - your consent. Such withdrawal shall not affect the lawfulness of the processing on the basis of the consent given until the withdrawal.

• Right of objection.

You have the right to object to data processed on the basis of legitimate interest.

In the event of such an objection, we will examine your request and, if justified, we will enforce it. If we believe that there are convincing legal grounds for the processing or that it is necessary for the establishment, exercise or protection of legal claims, we will inform you accordingly.

• Right to appeal to a supervisory authority.

You have the right to complain to the supervisor if you believe that the processing of personal data relating to you violates the applicable data protection legislation. The Supervisory Authority in the Republic of Bulgaria is the Personal Data Protection Commission with address: Sofia 1592, "Prof. 2 Tsvetan Lazarov.

Should you exercise these rights manifestly unjustified or excessive, in particular because of their repeatability, MAYENESS EOOD reserves the right to impose a reasonable fee, taking into account the administrative costs of providing the information or communication or undertaking the requested actions, or refusing to take action on the request.

VII. Accuracy of information

MAYSSEN Ltd. is not responsible for the accuracy of the data you provide, does not carry out any checks in this respect and does not guarantee the real identity of the data subjects. In all cases of doubt on your part, of established fraud and / or misuse, please let us know immediately. You agree not to disclose any information on the Site in any way that would interfere with the rights of others in the protection of their personal data or other rights.

VIII. How do we protect your personal data?

In order to ensure the best possible protection of the data of the Company and its employees, customers and users of the Site, we apply all necessary organizational and technical measures provided for in the General Data Protection Act and the Personal Data Protection Act, as well as best practice from international standards.

The company has adopted the necessary rules and procedures related to the lawful processing of your personal data, "Action Plan for Breach of &